Following two major data breaches in 2024, millions of AT&T customers have received some relief. AT&T has agreed to a $177 million class-action settlement, with eligible customers receiving compensation of up to $7,500. This settlement is considered significant for digital privacy and consumer protection not only in the United States but globally.
What were the two major data breaches?
The first occurred on March 30, 2024, when sensitive information belonging to millions of AT&T customers—such as Social Security numbers, addresses, passcodes, and billing details—was exposed on the dark web. The second breach occurred on July 12, 2024, in which the call and text records of some customers were unauthorizedly downloaded.
AT&T has denied any culpability in either incident but has confirmed the incidents and promised compensation to consumers.
Eligibility: Who will receive how much?
Customers who were AT&T customers between 2019 and 2024 may be affected by both breaches.
- For the March incident, class members can choose two options: they can file a claim by providing proof of their losses (documented loss), which can reach up to $5,000, or receive a Tier 1/Tier 2 cash payment.
- Tier 1 is only for those whose Social Security number was exposed, and Tier 2 is for those whose other personal data was shared.
- Tier 1 payments will be five times greater than Tier 2.
- Consumers affected by the July 2024 incident can claim up to $2,500 for documented loss or opt for a Tier 3 cash payment.
- If someone is affected by both breaches, the total amount can reach up to $7,500.
How to file a claim? Don’t miss the deadline.
To file a claim, visit www.telecomdatasettlement.com online, or send a paper claim with complete information and required documents to:
- AT&T Data Incident Settlement,
- c/o Kroll Settlement Administration LLC,
- P.O. Box 5324,
- New York, NY 10150-5324.
The deadline for filing is November 18, 2025. Claims filed after this date will not be valid and you may lose potential compensation.
Who will administer the claim and when will payments be received?
Kroll Settlement Administration is handling this settlement. After all documents and claims are verified, payments are expected to begin by early 2026. The full settlement will be distributed based on the severity of the breach, the payment tier chosen, and the evidence provided.
The Importance of Security and Consumer Rights
This historic settlement sends an important message regarding the security of personal data and corporate accountability. If you’ve been an AT&T customer, be sure to check your eligibility and file a claim promptly. This will not only secure justice for you but also set a precedent for protecting consumer rights in the future.
FAQs
Q. What is the total amount of the AT&T data breach settlement?
A. The total settlement amount is $177 million to be distributed among affected customers.
Q. Who is eligible to file a claim for this settlement?
A. Eligible claimants include current and former AT&T customers whose personal data was compromised in the March or July 2024 breaches.
Q. How much compensation can eligible customers receive?
A. Depending on the breach and documentation, compensation can be up to $5,000 for the March breach, $2,500 for the July breach, or up to $7,500 combined for those affected by both incidents.
Q. What is the deadline to submit a claim?
A. All claim forms must be submitted online or postmarked by November 18, 2025.
Q. How can claimants submit their applications and check eligibility?
A. Claims can be submitted online at www.telecomdatasettlement.com using class member ID, email, AT&T account number, or full name. For assistance, claimants can contact Kroll Settlement Administration at 833-890-4930.